According to the researchers at The Conference Board, COVID-19 has had three major long-term effects on business: less office space, less business travel, and more automation of tasks. That last item requires the efforts of business systems analysts to analyze and document business processes, data requirements, metrics, and results.
Companies that are looking for a business systems analyst want someone who can:
- Communicate clearly: The changes you suggest impact the entire organization. However, they may involve technologies that individuals in management, finance, and human resources find challenging to understand. You must communicate this information in an accessible way.
- Understand business priorities: Any changes must be technologically feasible and in line with the company’s finances, functions, and competitive stance.
- Collaborate: Your recommendations will make you the bridge between IT and the company’s business functions. You must be able to collaborate and foster collaboration across that bridge.
- Measure and document: The people who hire you and the stakeholders you interact with are expecting results. You must be familiar with the metrics in your field and also the most important metrics and results for the industry and company where you are working. Your reports must be data-driven, and the results must be sustainable.
- Project manage. Once you make your recommendations, you must implement them. You must not only plan that implementation but monitor it and make adjustments as needed.
Your education and prior experience as a business systems analysis will carry weight. Many business systems analysts begin their careers as project managers or relationship managers, then go on for further training and certification through the International Institute of Business Analysis (IIBA®).
As a graduate of MIT with a long career as an applications, quality, and process engineer, Robin Schlinger has a deep understanding of business systems, analysis, and technology. At Robin’s Resumes®, she will help ensure that your resume correctly highlights the value you would bring to a company as a business systems analyst.